- $100 Discount on Certification Training
- Upcoming Training Sessions
- New RFP System
- Transaction Management Course Now Includes Settlement Room Training!
- Connecting Neighbors Provide Discounts to REPs using CyberStarVAs
- Don't Forget the Personal Touch
- E-mail Stationery Special! 25% off
- Business Card CD Presentations
- Member Spotlight - Sherrie Chapman
$100 Discount on Certification TrainingRegister Now and Save $100!From listing coordination to transaction management, our unique training program will provide you with everything you need to know to support top Real Estate Professionals. For your convenience, you can choose to pay in full now or choose to make payments every 2 weeks on our subscription program. Hurry, this offer is only valid until September 15, 2005. Click here for this limited time offer!!! Upcoming Training SessionsWe are pleased to announce vendor training for the on-site, personal assistant and the virtual assistant.
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Transaction Management Course now includes Settlement Room Training!CyberStarVA is pleased to announce that we have partnered with Settlement Room to provide training on their software. SettlementRoom is an online Transaction Management system which streamlines the closing process for lenders, brokers, builders, title companies, and escrow companies and their clients. Settlement Room provides a Certified VA listing on their web site for all VAs who take their training, therefore you're provided, at no cost, additional osure on the vendors web site! How great is that? If you are already erienced in Transaction Management and are looking for training only on Settlement Room software, lookout for upcoming notices on training dates! We will be listing these dates as soon as we have them finalized!
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Connecting Neighbors Provide Discounts to REPs using CyberStarVAs
By using one of the above Connecting Neighbors certified CyberStar Virtual Assistants, Real Estate Professionals can receive a $200 discount on the set-up fee for your Neighborhood Marketing Program! Visit this link for more information:
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Don't Forget the Personal
Touch With so many tech tools available these days, it's easy to forget that the reason we do all of these things is to make our business more efficient and to provide more services to our clients. In other words, we should not let these tech tools replace personalized communications with clients and potential clients. Many agents, for mple, are now realizing that a Web site is a necessary part of their marketing efforts, but many don't use their sites effectively to capture the large numbers of people now searching the Internet for homes to purchase. I have had many people tell my clients that they were the only agent who responded to their site inquiry. The issue is, therefore, that if an agent has a site, he or she must have procedures in place to respond effectively and in a timely manner to those who make inquiries from the site.Here is a way for a real estate virtual assistant to offer their services. Create a reply email and store it in your Outlook Template area and set up a reply email account from your client. Have your email address added to receive the reply as well and you handle the task of responding to the inquiry and making sure the solid leads are brought to the attention of your client. Another method is to monitor the leads that come through the website and set them up in a lead management program to receive material from your client on a regular basis. Just make sure they receive the information that applies to their needs. Another related issue is how agents respond to site inquiries. Auto responders are fine for that first response to capture email inquiries. In order to be successful, however, the agent has to follow up soon with a more personalized note. The note should address the issue they wrote to you about. A follow-up phone call is also useful, as email is a very impersonal medium, and no one enjoys getting a form letter. But, you – the real estate virtual assistant – can monitor those leads and decide which one deserves a phone call or a personal note from your client. It would become your responsibility to make sure your client receives the email and decide what action to take on serious leads. The bottom line is that home buyers and sellers want to know that they are important to the agent. Tech tools can help with this, but they must be used in a way that promotes the “personal touch." |
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One of the best ways to brand your business is to utilize e-mail stationery. E-mail stationery can be designed around your sting web site or you can create a totally new design for e-mail marketing. E-mail stationery allows you to bring graphic oriented e-mails to all of you contacts, including prospective clients, which may just give you the edge over the competition. This form of branding is widely used by real estate professionals, but it's great for VAs as well.
For a limited time, Anna Baron is offering this
service for $149
(regular price $199) for the n 2 weeks only.
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Business
Card CD Presentations In our continuing look at the many aspects of listing coordination we look at presentations and the interesting way VAs are assisting agents in this venue. Many real estate agents use virtual tours, or other types of presentations such as Power Point, to showcase homes they have listed. The most common delivery method for these presentations is via the internet. Some agents take this to the n level by also offering the presentation to the public on business card size cds. These cds are easily created in most of today’s cd burners. The cds themselves are very affordable and available on the internet from a wide variety of vendors. These same vendors also offer labels that can be easily customized (ie: with a photo of the home you are showcasing) on your desktop computer and added to the cd. Tips to remember when shopping for your cds:
Always test your cds before placing them in the house. It does not look well if you hand out cds that do not work. Once your agent places these in the home in an attractive display the seller will be impressed and the offers will start coming in! Therefore, if your agent is looking for something special to do for a special property -- suggest the business card cds. Whether you use a virtual tour, a Power Point presentation, or any other type of multimedia presentation, it will be something different and something special.
*We do not endorse or have a relationship with any of these vendors. We recommend that you do your own research prior to purchasing any supplies for this type of project. |
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How long have you been a VA? 3 years Why did you decide to become a VA? I wanted to offer real estate support to real estate professionals and was not sure how to go about doing it. So I did a lot of research and found Virtual Assistance. That’s when I decided I to become a VA and offer services for real estate professionals only. Why are you interested in real estate? You know, I never really thought about why I like real estate. I’ve been working in some sort of real estate administration since I was 13 so I’ve always been drawn to it. What is your specialty? I primarily specialize in Transaction Coordination, although I do offer other administrative service to Real Estate Professionals only. What is your best quality? Well, that’s hard to say. I believe that it would be my patience and professionalism. Any advice to other VAs? Remember it’s all about helping the Real Estate Professional; concentrate on customer service to your client. Be patient and professional at all times. Know your specialty and your business. If their business grows so does yours! Hobbies/Interests: Spending time with my family and close family friends is my most important hobby. Camping, fishing, and lounging on the beach. Volunteer/Charities: None If you were interviewed by Barbara
Walters and she asked you to describe yourself in one sentence
what would you tell her? I am
a patient and professional Real Estate VA that loves what she does!
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